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“Start Amazon FBA today – no VAT, no company, no risk.”

Refund Policy

1. Right of Withdrawal (EU Consumers)

  • As a consumer within the EU, you have the right to withdraw from this contract within 14 days without giving any reason.

  • The withdrawal period is 14 days from the day of conclusion of the contract.
     

To exercise your right of withdrawal, you must notify us at:

startfba Einzelunternehmen
Muhammad Saad Ahmed
Lichtenhainer Straße 13A,
12627 Berlin, Germany
Email: team@startfba.de

You may use the EU model withdrawal form, but it is not mandatory.

 

2. Consequences of Withdrawal

  • If you withdraw within 14 days, we will refund all subscription payments received from you within 14 days from the day we receive notice of your withdrawal.

  • Refunds will be made using the same payment method used in the original transaction.

 

3. Exceptions to Withdrawal

The right of withdrawal does not apply to:

  1. Digital services that have already begun with your express consent before the 14-day period ended.

    • Example: If you book Silver/Gold/Platinum and tick the consent box to start immediately, you agree that your right of withdrawal expires once we begin creating listings or holding kickoff calls.

  2. Services that have been fully provided within the withdrawal period.

 

4. Subscription Cancellations (After 14 Days)

  • All memberships (Silver/Gold/Platinum) are billed monthly in advance.

  • You may cancel anytime, but cancellation takes effect at the end of the current billing cycle.

  • Partial refunds for unused time within a billing cycle are not provided.

 

5. Deposits

  • A refundable deposit of €50 per SKU is charged when inventory is sent to Amazon FBA.

  • Deposits are refunded once stock is sold or removed, minus any outstanding Amazon storage or removal fees.

  • Deposits are not refundable if the client abandons inventory without covering fees.

  • Advertising deposits are refundable only if unused. Any amounts already spent on Amazon PPC cannot be refunded. Refunds of unused balances are processed within 14 days after termination.

 

6. Special Notes

  • We do not guarantee sales or profitability. Refunds cannot be claimed for unsold stock or market performance.

  • Refund requests outside of the legal withdrawal right are handled on a goodwill basis only.

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